Accounts/Collection Executive

Mumbai, Maharashtra, India | Finance | Full-time

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About Us:
WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.
Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.
WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.
  • We are built for scale.
  • We are built for complexity.
  • We are built for outcomes.
At our core, WebEngage is a full-stack retention operating system that combines:
  • A powerful Customer Data Platform (CDP)
  • Real-time behavioral segmentation and intelligence
  • Omnichannel journey orchestration
  • AI-driven personalization and recommendations
  • Deep analytics, experimentation, and revenue attribution
  • WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.
Learn more about us at www.webengage.com
 

Requirements

Key Responsibilities:
• Customer relationship for collection and solving billing/ledger-related issues.
• Following up and maintaining relationships with external and internal stakeholders
• Basic Knowledge of Tax Compliance like GST, TDS, etc.
 
Requirements:
• Excellent email skills
• Good time management skills.
• A bachelor's degree in business administration, accounting, finance, or related field preferred
• 2+ years of prior experience in corporate/Saas/Startups infrastructure
• Basic computer skills with preferable prior experience working with accounting software like SAP, Oracle, Quickbook, Tally etc
• Strong interpersonal and communication skills to interact with employees, superiors, and customers.
• Team player and self-starter
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