Senior Solution Consultant

Bengaluru, Karnataka, India | Full-time | Partially remote

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About us:
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified.
A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.
One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021.
We're growing 100% year-on-year, presently at $20M ARR with offices in Gurgaon, Mumbai, Bangalore and Dubai and are expanding this year to Brazil and Indonesia. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.
Learn more about us at www.webengage.com
 
Responsibilities:
  • Establish and maintain a deep understanding of the overall Webengage product portfolio and the competitive landscape
  • Understand and study Webengage deployments across industries and come up with industry best practices and use casesbased on our current deployments.
  • Self-driven interest to learn more about customer's business, digital transformation, marketing automation trends in theirindustry, and presenting a thought leadership on WebEngage to solve their pain points
  • Understand the multitude of enterprise software trends and technologies in the marketplace and how they create anopportunity for the Webengage platform
  • Partnering with Partner Managers/Sales Executives to plan, prepare, and execute strategic deals in complex sales cycles including Discovery Calls, Value Assessment calls, POCʼs, Enablement and more.
  • Successfully manage and execute on-site or remote solution demonstrations with the assistance of Partner Manager/Account Executives. Responsible for representing the product to partner/customers and at field events such as conferences, seminars, etc.
  • Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers.
  • Convey feature input and customer requirements to Product Management teams. Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs
Requirements:
  • 2 to 5 years of Technical Pre-Sales / Sales Engineering / Solutions Consulting experience, supporting India market
  • Ability to study existing deployments across industries like BFSI, Retail, FMCG, Technology, Hospitality, Healthcare, etc.and to communicate the use cases and results to new prospects from these industries.
  • Background in understanding existing deployments across applications and communicating the use cases and results to new partners/prospects looking to deploy Webengage on their existing applications
  • Consultative selling experience; listening to customer needs and shaping a shared vision for a solution
  • Ability to creatively explain and present complex concepts in an easy-to-understand manner
  • Understanding of high-performance software and Enterprise SaaS
  • Excellent written and verbal communication skills to communicate professionally
  • Self-motivated with strong interpersonal and problem-solving skills
  • Ability to work well in a highly dynamic team environment
  • Have done solution/consultative selling in the past
  • Ability to travel to on-site meetings; up to 50% travel.
Life at WebEngage:
  • We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
  • A highly inclusive work culture that promotes a relaxed, creative and productive environment.
  • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
  • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
  • Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
  • Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Explore more here:
Think you fit the bill? Come along, let’s redefine the future of Marketing Automation!
WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.
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